Priority matching
Choose a preferred service professional.
UNITYCARE MEMBERSHIP
Every daily check-in earns one support ticket. Use it to recognize a UnityCare team member whose service inspires you.
Earn Today’s Ticket ↓DAILY SUPPORT
Check-ins follow the Shanghai calendar and can be completed once per day. Every completed day adds one support ticket to your account.
Each daily ticket can support one employee once.
Use My Support Ticket →MEMBER BENEFITS
Bookings, payments, after-service care, and support stay together in one account.
Choose a preferred service professional.
Every check-in gives you one vote for a UnityCare team member.
Review status, payment links, and previous visits.
Questions and team replies remain available after refresh.
FAQ
Anything else can be sent to the support team in the lower-right corner.
Yes. Team members complete identity checks, skills training, and service assessments, and every order is covered by our service process.
You may reschedule once at no charge up to four hours before service. For urgent changes, contact the support team.
Standard services include basic tools and environmentally considerate cleaning products. Please note any specialist surfaces when booking.
You can submit an after-service request within 24 hours. We will review the case and arrange a return visit or another appropriate solution.